Resource Library
Webinars, case studies, podcasts, eBooks, and customer insights to help you improve your customer messaging strategy
![The state of customer messaging in 2023 The state of customer messaging in 2023](https://media-cms.onesignal.com/cms/_629x353_crop_center-center_none/the-state-of-customer-messaging-in-2023.jpg)
Must-Know Customer Messaging Statistics, Trends, and Insights
See how transforming your LTV: CAC ratio by shifting focus to user retention can drive growth and help your business thrive in leaner times.
![Podcast why apples live activities are a valuable customer loyalty feature Podcast why apples live activities are a valuable customer loyalty feature](https://media-cms.onesignal.com/cms/_629x353_crop_center-center_none/podcast-why-apples-live-activities-are-a-valuable-customer-loyalty-feature.png)
Unpacking Why Apple's Live Activities are a Valuable Customer Loyalty Feature
Learn how Apple's Live Activities will transform user engagement and how to capitalize on this new iOS 16+ feature.
Latest Resources
![Case study sprocket resource thumbnail Case study sprocket resource thumbnail](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/case-study-sprocket-resource-thumbnail-3.png)
Sprocket Embraces International Reach with OneSignal
Sprocket uses onboarding journeys, intelligent delivery, and relentless A/B testing to spark engagement
![onesignal surge onesignal surge](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/onesignal-surge-drinks-bites-and-industry-insights_2023-09-07-185925_icep.jpg)
OneSignal Surge London: Drinks, Bites & Industry Insights
Join us for an afternoon of customer engagement insights, networking, and drinks. OneSigna...
![onesignal surge onesignal surge](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/onesignal-surge-drinks-bites-and-industry-insights_2023-09-07-185925_icep.jpg)
OneSignal Surge Paris: Drinks, Bites & Industry Insights
Head out of work a little early on 12 October and join us for an afternoon of customer eng...
![onesignal surge onesignal surge](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/onesignal-surge-drinks-bites-and-industry-insights_2023-09-07-185925_icep.jpg)
OneSignal Surge Chicago: Drinks, Bites & Industry Insights
Head out of work a little early on November 2nd and join us for an afternoon of customer e...
![Case study the hut group Case study the hut group](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/case-study-the-hut-group-resource-thumbnail.png)
THG Delivers Omnichannel Customer Experiences at a Global Scale
The Hut Group (THG) drives efficiency and growth with OneSignal
Take a OneSignal Video Tour
View Demo Videos![The state of customer messaging in 2023 The state of customer messaging in 2023](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/the-state-of-customer-messaging-in-2023.jpg)
The State of Customer Messaging in 2023
See how transforming your LTV: CAC ratio by shifting focus to user retention can drive growth and help your business thrive in leaner times.
![Podcast onesignals mission to democratize customer engagement Podcast onesignals mission to democratize customer engagement](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/podcast-onesignals-mission-to-democratize-customer-engagement.jpg)
OneSignal's Mission is to Democratize Customer Engagement
Discover more about OneSignal's mission to help build omnichannel customer experiences
![Podcast business of apps on generative ais impact on digital marketing Podcast business of apps on generative ais impact on digital marketing](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/podcast-business-of-apps-on-generative-ais-impact-on-digital-marketing.jpg)
Business of Apps on Generative AI's Impact on Digital Marketing
Generative AI is here, tune in to discover its impact on digital marketing
Connect with a Customer Engagement Expert
eBooks
![The state of customer messaging in 2023 The state of customer messaging in 2023](https://media-cms.onesignal.com/cms/_640x350_crop_center-center_none/the-state-of-customer-messaging-in-2023.jpg)
The State of Customer Messaging in 2023
See how transforming your LTV: CAC ratio by shifting focus to user retention can drive growth and help your business thrive in leaner times.
![The ultimate guide to mobile push notifications The ultimate guide to mobile push notifications](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/the-ultimate-guide-to-mobile-push-notifications-cover.jpg)
The Ultimate Guide to Mobile Push Notifications
Learn about the benefits, best practices, and industry examples that can help inform your omnichannel messaging strategy.
![The state of customer messaging in 2022 thumbnail social 5 The state of customer messaging in 2022 thumbnail social 5](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/state-of-customer-messaging-in-2022-cover.jpg)
The State of Customer Messaging in 2022
Access key customer engagement stats and industry insights to enhance your messaging strategy.
![Forrester thumbnail social Forrester thumbnail social](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/forrester-ebook-thumbnail-social.jpg)
Forrester Consulting Total Economic Impactâ„¢ Study for OneSignal
Discover why our clients earned 425% ROI over three years and other ways we supported their growth.
Customer Case Studies
![Case study beach bum Case study beach bum](https://media-cms.onesignal.com/cms/_640x350_crop_center-center_none/case-study-beach-bum-2.png)
Beach Bum Games Uses OneSignal to Drive Player Retention
See how they re-engage players, increase monthly active users, and boost player retention across all their gaming apps.
![Case study sprocket resource thumbnail Case study sprocket resource thumbnail](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/case-study-sprocket-resource-thumbnail-3.png)
Sprocket Embraces International Reach with OneSignal
Sprocket uses onboarding journeys, intelligent delivery, and relentless A/B testing to spark engagement
![Case study the hut group Case study the hut group](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/case-study-the-hut-group-resource-thumbnail.png)
THG Delivers Omnichannel Customer Experiences at a Global Scale
The Hut Group (THG) drives efficiency and growth with OneSignal
![Case study b sharpe Case study b sharpe](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/case-study-b-sharpe.png)
b-sharpe Leverages OneSignal to Keep Customers Engaged & Drive Repeat Purchases
b-sharpe uses OneSignal's Journey tool to seamlessly automate push notifications, emails, and in-app messages to its users.
Videos
![Video what you need to know about live activities Video what you need to know about live activities](https://media-cms.onesignal.com/cms/_640x350_crop_center-center_none/video-what-you-need-to-know-about-live-activities.png)
Live Activities Webinar: What You Need to Know About this Valuable Engagement Tool
Learn about Apple’s new Live Activities functionality and how to leverage it in your engagement strategy.
![Video transforming your ltv cac ratio through retention Video transforming your ltv cac ratio through retention](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/video-transforming-your-ltv-cac-ratio-through-retention.png)
Transforming Your LTV:CAC Ratio Through Retention
OneSignal EMEA lead, Megan Patrylak, explains why mobile apps must shift focus from acquiring new customers to retaining current users.
![Video the benefits of ios web push Video the benefits of ios web push](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/video-the-benefits-of-ios-web-push.png)
The Benefits of iOS Web Push
Understand how to engage users and website visitors on Apple devices with mobile web push.
Take a OneSignal Video Tour
View Demo VideosPodcasts
![Podcast why apples live activities are a valuable customer loyalty feature Podcast why apples live activities are a valuable customer loyalty feature](https://media-cms.onesignal.com/cms/_640x350_crop_center-center_none/podcast-why-apples-live-activities-are-a-valuable-customer-loyalty-feature.png)
Why Apple's Live Activities are a Valuable Customer Loyalty Feature
Learn how Apple's Live Activities will transform customer engagement and how to capitalize on this new iOS 16+ feature.
![Podcast onesignals mission to democratize customer engagement Podcast onesignals mission to democratize customer engagement](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/podcast-onesignals-mission-to-democratize-customer-engagement.jpg)
OneSignal's Mission is to Democratize Customer Engagement
Discover more about OneSignal's mission to help build omnichannel customer experiences
![Podcast business of apps on generative ais impact on digital marketing Podcast business of apps on generative ais impact on digital marketing](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/podcast-business-of-apps-on-generative-ais-impact-on-digital-marketing.jpg)
Business of Apps on Generative AI's Impact on Digital Marketing
Generative AI is here, tune in to discover its impact on digital marketing
![Podcast onesignals product leader on the impact of generative ai on marketing Podcast onesignals product leader on the impact of generative ai on marketing](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/podcast-onesignals-product-leader-on-the-impact-of-generative-ai-on-marketing.jpg)
OneSignal’s Product Leader on the Impact of Generative AI on Marketing
Discover how generative ai should be deployed into solutions, and how it will likely impact digital marketing
Tools & Templates
![Tools templates user journey mapping template for mobile apps Tools templates user journey mapping template for mobile apps](https://media-cms.onesignal.com/cms/_640x350_crop_center-center_none/tools-templates-user-journey-mapping-template-for-mobile-apps.png)
User Journey Mapping Template
Better understand the milestones, goals, opportunities, and pain points associated with each phase of your app's user journey with this easy-to-use Google spreadsheet template.
![Resource notification preview tool Resource notification preview tool](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/tools-templates-notification-preview-tool.png)
Push Notification Preview Tool
Preview how your push notifications look on iOS, Android, Chrome web, Mac and Windows before you send them to your audience.
![Email qa process checklist thumbnail Email qa process checklist thumbnail](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/tools-templates-email-qa-process-checklist.png)
Email QA Process Checklist
Comprehensive QA process checklist you can follow to send beautiful, effective, and error-free emails to your subscribers.
![Onboarding email checklist thumbnail Onboarding email checklist thumbnail](https://media-cms.onesignal.com/cms/_410x230_crop_center-center_none/tools-templates-onboarding-email-checklist.png)
User Onboarding Email Checklist
Pre-launch checklist laying out every element of an effective onboarding email, from defining your approach to crafting your final call-to-action.